Whiskybase

D'Artim

As seller on the Marketplace: Switch to buyer

State of the whisky
4.64
Packaging
4.63
Delivery speed
4.46
Problem solving
4.55
Keeping appointments
4.51
4.56/5
Buyer Added on State of the whiskyPackagingDelivery speedProblem solvingKeeping appointments
CineMalts
1s whisky ordered on 06.07.2015
× 15
14.07.2015
5
icemann
1s whisky ordered on 01.06.2015
× 33
11.06.2015
5
pdiemle
1s whisky ordered on 29.05.2015
× 0
10.06.2015
5
hapklaar
1s whisky ordered on 02.06.2015
× 0
05.06.2015
5
Nothing to complain. Very well packaged and box/bottle as new. Thanks!
Blue Darkness
2 whiskies ordered on 27.05.2015
× 80
31.05.2015
5
WhiskeyTerp
1s whisky ordered on 09.05.2015
× 0
18.05.2015
5
Great experience. Fast international shipping. Would purchase again.
KyleF318is
1s whisky ordered on 24.03.2015
× 1
22.04.2015
5
This was my first time using this site. Sanders walked me through the entire process. He sent the bottle immediately but due to me being in the states it took a while but it wasn't his fault. Plan on about 4 weeks for customs in US. Super responsive, I was scared after the amount of time but he was easily reachable and eased all my concerns about using the website. Great site and seems like great people!! Thanks again Sanders!
Gerold111
2 whiskies ordered on 02.04.2015
× 27
08.04.2015
5
pjotrsnazarovs
1s whisky ordered on 01.01.2015
× 1
29.03.2015
1.2
I bought a bottle but it was not derived. I tried to resolve the problem with whiskeybase but they were not helpful. Finally, I had to claim my money back via PayPal.
Reply from the seller (D'Artim): 29.03.2015
I think that is not the truth how you describe this.
I shipped the bottle the day after you bought it. Probably during transport, the shipping agency damaged the parcel.
You did not want to receive the bottle anymore because the package was damaged, but we both do not know if the bottle was damaged. So we had to wait till the bottle was returned, till today I (the seller) did not have received the bottle. So we both do not know what and how it is damaged. We (whiskybase and the seller) already informed you that you will get you money returned as soon as we all knew what was happened.
Chinesemafia
1s whisky ordered on 12.03.2015
× 11
25.03.2015
4.2

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